April 9-11, 2018 JW Marriott Hill Country Resort & Spa Register



12:00 PM

Exhibit Hall Opens

1:00 PM – 1:50 PM

Pre-Conference Sessions

Project Atlas: Making Banking Interactive

Roadmap for Building a Strong Culture

2:00 PM – 2:50 PM

Fraud Detection, Commercial, Risk Management, and Reg E Compliance with Centrix Solutions

Knowledge Updates to the Customer Portal

Think Big! Marketing your Financial Institution to Compete with the Big Five

3:00 PM – 4:30 PM

Conference Kick-Off & Opening General Session

5:30 PM – 8:30 PM

Welcome Dinner


8:00 AM – 9:00 AM


Exhibit Hall
9:00 AM – 10:00 AM

General Session

10:00 AM – 10:50 AM

Driving User Engagement with Contextual PFM: Panel Discussion

The Transformation of Bill Pay: From Cost Center to Revenue Generator

Protect Commercial Accounts Against Payments Fraud with Centrix Exact/TMS™

Data is the New Oil

10:50 AM – 11:20 AM

Coffee Break

Exhibit Hall
11:30 AM – 12:20 PM

Cultivating Positive App Reviews: An Interactive Discussion

SDK: Customer Inclusion—Everyone's Invited

Security and the Digital Experience

Achieving your Digital Strategy: Vision + Execution

12:20 PM – 1:20 PM


Exhibit Hall
1:20 PM – 2:10 PM

Q2 SMART Successes: Notes from the Field

Architecture Evolution: Technical Improvements That Make a Big Difference

Customer Experience Above All Else

Conversational Banking

2:20 PM – 3:10 PM

Building the Next Generation of Behavioral Analytics Solutions

Roadmap: Consumer Payments

Simplify ACH Reporting and Customer Risk Reviews with CentrixPIQs™

Mission Critical: Reflecting Community Through Culture, Diversity and Mentorship

3:10 PM – 3:30 PM

Coffee Break

Exhibit Hall
3:30 PM – 4:20 PM

Think Big! Marketing your Financial Institution to Compete with the Big Five

Q2 SMART Roadmap: 2018 and Beyond

Financial Services in 2018: Q2's View of the Market

4:30 PM – 5:30 PM

Homeless to Harvard

6:00 PM – 9:30 PM

Client Appreciation Evening Event


8:00 AM – 9:00 AM

Breakfast General Session and Awards Ceremony

9:10 AM – 10:00 AM

Experience the 4D Evolution of Central

Roadmap: Business and Corporate Banking

Regulatory and Audit Hot Topics

Mission Possible: Bringing Innovation to Life—Designing Next-Gen Landing Pages

10:10 AM – 11:00 AM

Dispute Resolution: Taming the Beast with CentrixDTS™

Q2 Account Opening: Friction is Not Your Friend

Access for All: Why Accessibility Matters to You

Conversational Banking

11:10 AM – 12:00 PM

Building the Next Generation of Behavioral Analytics Solutions

Delighting Your Small Business Customers

Risk Management for Technology Services Providers

12:00 PM – 1:00 PM

Closing General Session

  • Operations & Education
  • Q2 Innovation & Direction
  • Security & Compliance
  • Digital Future